eChecks FAQ's

Check Image Service FAQs

1.	What is online check imaging?
2.	What are the benefits of online check imaging?
3.	Is there a charge for online check images?
4.	Will this affect the information I currently receive in my statements?
5.	Do I have to open a certain type of account or use special checks to receive check images online?
6.	Can I view checks that were posted before my current statement?
7.	Is it safe to view check images online?
8.	Does the image show the front and back of my check?
9.	Are these check images acceptable as legal documents?
10.	How do I sign up for online check imaging?

1.	What is online check imaging? Online check imaging allows you to view front and back images of your checks. No more waiting for check copies you have requested.
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2.	What are the benefits of online check imaging? Added online convenience Ability to view the front and back of your cleared checks No more waiting for requested check copies Print check images online View up to twelve months of check images There is no charge to view and/or print images
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3.	Is there a charge for online check images? No. Online check imaging is a FREE service offered to those that are enrolled in our electronic statement service.
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4.	Will this affect the information I currently receive in my statements? No. Online check imaging is provided within the eStatement as an additional service to you. This will not change the information you currently receive in your statements or through home banking. However, your statements will be provided to you online rather than via the mail.
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5.	Do I have to open a certain type of account or use special checks to receive check images online? No. Online check imaging is available for all credit union checking accounts and does not require any special checks for imaging.
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6.	Can I view checks that were posted before my current statement? Yes. You will have the ability to view check images from past statement cycles by using a "view checks not listed" feature.
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7.	Is it safe to view check images online? Yes. The safety of your records is of utmost importance to us. Online check imaging is only available through a secure transaction area using the User ID and Password known only to you. Online check imaging is a secure way for you to view your checks online.
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8.	Does the image show the front and back of my check? Yes. Both the front and back of the check are presented for viewing.
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9.	Are these check images acceptable as legal documents? Yes. Online check images are accepted as valid proof of payment by local, state and federal branches of government. They are also accepted by the IRS and the courts.
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10.	How do I sign up for online check imaging? By enrolling to receive your statements online you are automatically signed up to receive your check images online.
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